WARRANTY TERMS

1. PRELIMINARY NOTE

C.a.p.t. s.r.l. società a socio unico, vat no. 03535150241, checks its product according to its quality standards and following ICE specifications to the purpose. C.a.p.t entrusts qualified agencies to test samples on almost all its product range. Customer can apply to C.a.p.t. for a copy of the test outputs.

2. GENERAL TERMS

C.a.p.t. products are warranted against mechanical or electrical defects due to wrong workmanshi p. C.a.p.t. s.r.l. within the terms of this warranty and after its proven liability established by the inspection of an expert binds itself to a) repair at CAPT plant the faulty components b) replacement with a new product . In the second possibility C.a.p.t. could request that the customers return the damage product.

3. WARRANTY DURATION

All our products are warranted according to the Italian Act. 1495 c.c. for a period one year from the installation on the transformer with a maximum of 18 months from the delivery date written on the shipping documents. This warranty applies exclusively to products supplied by C.a.p.t.

4. OBLIGATIONS FOR THE CUSTOMER

The customer shall proptlyinform C.a.p.t as soon as a defect in the transformer caused by any C.a.p.t product or supplied by C.a.p.t is detected. C.a.p.t shall be informed before procedingwith any operation (disassembly, repairs, handling, re-installation). C.a.p.t. reserves the right to inspect or to appoint a surveyor for an inspection on the spot. The customer is required to provide C.a.p.t. with possible or real causes for the event. C.a.p.t. has the right to inquire in order to give a thorough appraisal of the problem. At the discretion of C.a.p.t., the customer might be entitled to act without any surveyor appointed by C.a.p.t., if the customer agrees.

5. LIMITATIONS

C.a.p.t. will not acknowledged any charge when not contacted and involved in the decisions. When the survey disproves C.a.p.t.’s liability, customer will be charged the survey. To the maximum extent permitted by applicable law, in no event shall C.a.p.t. be liable for any damage whatsoever (including without limitation, special, incidental, consequential, or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use this product, even if C.a.p.t. has been advised of the possibility of such damages. In any case, C.a.p.t. entire liability under any provision of this agreement shall be limited to the amount maximum actually paid for the product in question.

6. DAMAGES OUT WARRANTY

This warranty does not cover damages to the transformer or to any of our products caused by:
  • low dielectric strength of the insulating fluid
  • insufficient distance between other components not connected to the switch
  • defect of the device or of the machinery where is installed our product
  • customers’ fault or customers’ fraud
  • repair or replacement of parts subject to regular wear and tear
  • incorrect installation of our products
  • installation in unsafe environments or conditions not described during the contract
  • maintenance did by workers without authorization
  • incorrect maintenance of our products
  • any external cause not attributable to our products.
Furthermore this warranty does not cover damages caused by the action of the customer who willingly undertakes an initiatives not resulting by law.

7. TERMINATION

This warranty will cease when our product is replaced and/or altered with parts not guaranteed by C.a.p.t. or by people without C.a.p.t authorization.

8. PRIVACY POLICY

C.a.p.t informs that all data obtained will be processed according to the Italian act 675/96 and D.Lgs 196/2003.

9. WARRANTY VALIDITY

The warranty expressly set forth in this agreement replace all other. C.a.p.t. expressly disclaim all other warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose and no infringement of third-partly right respect to the product. No C.a.p.t. dealer, agent or employee is authorized to make any modification, extension or addition to this warranty. This document is valid until further or new instructions from C.a.p.t. 10. AUTHORIZED COURT The warranty is governed by the law of Italy. Any eventual disagreements will be arbitrated and judged in the country where C.a.p.t. has its legal address.